Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Discover Unique Finds at Mouse and Thrift!
Join us in exploring sustainable fashion and budget-friendly styles that empower your wardrobe. Shop local and make a difference!
Looking for unique thrift finds?
Discover sustainable fashion treasures!
At Mouse and Thrift, we offer a curated selection of pre-loved clothing for women, promoting eco-friendly shopping.
Welcome to Mouse and Thrift
Our Mission
At Mouse and Thrift, we are dedicated to providing a unique shopping experience that promotes sustainable fashion. Our curated selection of gently used clothing empowers women to express their individuality while being budget-conscious. We believe in the power of thrift shopping to not only save money but also to support local communities and reduce waste.
Our Values
We value sustainability, community, and style. Our commitment to eco-friendly practices ensures that every piece of clothing has a story and a purpose. By shopping with us, you are not just purchasing clothing; you are participating in a movement towards a more sustainable future. Join us in making a positive impact on the environment while looking fabulous!
Why Choose Us?
Choosing Mouse and Thrift means choosing quality and uniqueness. Our collection is handpicked to ensure that every item meets our high standards. We cater to women aged 16-45, offering a diverse range of styles that reflect the latest trends while maintaining affordability. Experience the joy of finding one-of-a-kind pieces that resonate with your personal style.
Join Our Community
Become a part of our vibrant community of thrift lovers! We host local pop-up events in Charlotte, NC, where you can discover new treasures, meet like-minded individuals, and enjoy a fun shopping experience. Follow us on social media to stay updated on our events and exclusive offers. Together, we can celebrate sustainable fashion and support local businesses.
At Mouse and Thrift, we believe that fashion should be accessible to everyone. Our store is designed to create a welcoming atmosphere where you can explore a wide variety of styles without breaking the bank. We take pride in our commitment to sustainability, ensuring that each piece of clothing is not only stylish but also environmentally friendly. Our knowledgeable staff is always on hand to help you find the perfect outfit that fits your unique style and budget. We invite you to visit us and experience the joy of thrift shopping!
Our journey began with a passion for thrift shopping and a desire to make a difference. We understand the importance of sustainable fashion and the impact it has on our planet. By choosing to shop second-hand, you are contributing to a more sustainable future. Our mission is to inspire women to embrace their individuality through fashion while being mindful of their environmental footprint. Join us in our journey towards a more sustainable and stylish world!
Get Involved
We encourage our customers to get involved in our mission by participating in our events and spreading the word about sustainable fashion. Whether you are a seasoned thrift shopper or new to the concept, there is a place for you in our community. We offer workshops, styling sessions, and opportunities to connect with other fashion enthusiasts. Together, we can make a difference and promote a more sustainable lifestyle. Join us at our next event and discover the joy of thrift shopping!
Your support means the world to us! By choosing to shop at Mouse and Thrift, you are not only finding unique clothing but also supporting local initiatives that promote sustainability and community engagement. We are committed to giving back to our community and creating a positive impact. Thank you for being a part of our journey and for supporting sustainable fashion. We look forward to seeing you at our store and events!